> ## Documentation Index
> Fetch the complete documentation index at: https://docs.laneapp.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Zapier

> Connect Lane to thousands of apps — push feedback in from anywhere, and trigger workflows when signals surface.

<Frame>
  <img src="https://mintcdn.com/lane/-ScU87ndAo9rXf8V/images/x.zip-lanexzapier.jpeg?fit=max&auto=format&n=-ScU87ndAo9rXf8V&q=85&s=818f391b24646c4b39a87a5453666c5b" alt="Integrate Lane with Zapier to connect with thousands of apps" width="2980" height="1702" data-path="images/x.zip-lanexzapier.jpeg" />
</Frame>

Zapier connects Lane to thousands of apps without any code. The Lane app gives you two building blocks: an **action** to push feedback into Lane from anywhere, and a **trigger** that fires when a signal surfaces so you can kick off workflows in your other tools.

Available on **Pro and Business**.

## Connect

1. Go to **Settings → Integrations → Zapier** and open the Lane app in Zapier.
2. Create a Zap with Lane as the **Trigger** or **Action** app.
3. Authenticate with your Lane [API key](/api-key).

## Action: Create feedback

Push feedback into Lane from any app in your stack. Map these fields:

* **Title** *(required)* — a short summary.
* **Description** *(optional)* — the feedback body.
* **Customer Email** *(optional)* — link the feedback to a customer; Lane matches the contact and groups it under a company by domain.
* **Customer Name** *(optional)* — used with the email when creating a new contact.

Common uses: turn Typeform or survey responses into [Feedback](/insights), create feedback from a new G2 review, or forward messages from another support tool into Lane.

## Trigger: New Signal

This trigger fires as [Signals](/signals) surface in your workspace, so you can route what matters into the tools your team watches. Each signal carries its **priority score** and whether it's **surfaced** (matched your workspace context), so add a Zapier **Filter** step to act only on the ones you care about — for example, only signals above a priority threshold, or only surfaced ones.

Common uses: post high-priority signals to a [Slack](/slack) channel, append surfaced signals to a Google Sheet, or open a ticket when a signal crosses a priority threshold.

## FAQs

**Q: What can Lane do in Zapier?**\
A: Two things today — the **Create feedback** action (push feedback in, optionally linked to a customer) and the **New Signal** trigger (fire a workflow as signals surface).

**Q: How do I only trigger on important signals?**\
A: Add a Zapier Filter step on the signal's priority score or its surfaced flag, both of which are on the trigger payload.

**Q: Where's my API key?**\
A: Generate one under **Settings → API** in Lane and use it to authenticate the Zap.
