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June 23, 2025
Feature

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Bulk Import Insights with CSV

Easily Import Insights from Other Tools with CSV Upload
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Switching to Lane or consolidating data from multiple platforms? Our new CSV Import feature makes it simple to bring your existing insights into Lane - fast, clean, and with full control.What’s New
  • Import Feedback, Ideas, and Features via CSV
    Upload a CSV file to bulk import insights from tools like Asana, Trello, spreadsheets, or Hubspot. Great for getting historical data into Lane quickly.
  • Smooth Migration from Other Platforms
    Whether you’re transitioning from another product tool or cleaning up scattered feedback sources, CSV import makes the move effortless.
  • Map Fields for Structured Imports
    Easily map your CSV columns to Lane fields like title, description, type, to ensure everything lands exactly where it should.
  • Bulk Add in Minutes
    Save hours of manual work. Import hundreds of insights in just a few clicks and hit the ground running.
With CSV Import, Lane helps you centralize your data, streamline your transition, and maintain full context—so you never lose track of what matters.
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June 15, 2025
Feature

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Chrome extension

Capture Insights Instantly with the Lane Chrome Extension
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Great product ideas and user insights can come from anywhere—now you can capture them without breaking your flow. With the new Lane Chrome Extension, you can send feedback, ideas, or feature requests to your workspace directly from your browser.What’s New
  • Capture from Any Web Page
    Whether you’re reading a support ticket, customer review, or internal chat, just highlight the relevant text and send it straight to Lane—without leaving your current tab.
  • One-Click Submission
    No more copy-pasting into tools or switching tabs. Simply select, right-click, and submit the insight to your Lane workspace in seconds.
  • Perfect for PMs, Designers & Support Teams
    This extension makes it easy for anyone in your org to contribute valuable context from the tools they already use—all with minimal effort.
With the Lane Chrome Extension, collecting insights from anywhere on the web is fast, frictionless, and always just a click away.
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June 04, 2025
Feature

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Linear Integration

Sync Seamlessly with Linear to Keep Product and Dev in Sync
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We’re excited to launch our Linear Integration, helping you connect product planning in Lane with issue tracking in Linear—so your roadmap and development work stay perfectly aligned.What’s New
  • Sync issues with Linear
    Push features from Lane into Linear as issues, or pull existing Linear issues into Lane. Stay updated without duplicating work across tools.
  • Keep Everyone Aligned
    Product managers, designers, and developers can now work in their preferred tools while staying in sync. Lane stays connected to what’s actively being built.
  • Track Progress in Real Time
    See real-time status updates from Linear directly in Lane, making it easy to track how features are progressing without constant check-ins.
  • Link Roadmaps to Execution
    Tie high-level planning in Lane to detailed delivery in Linear—giving full context to both strategic planning and execution.
With Linear Integration, Lane helps you bridge the gap between planning and building—ensuring smoother handoffs and better visibility across teams.
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May 28, 2025
Feature

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Smart Emails

Turn Emails into Action with Smart Email Addresses
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Now you can capture feedback, ideas, and feature requests—straight from your inbox. With Email-to-Lane, every account gets dedicated email addresses so your team can add items on the fly, without ever logging into the app.What’s New
  • Pre-defined Email Addresses for Your Workspace
    Each Lane workspace now comes with unique email addresses for creating feedback, ideas, and feature requests directly via email.
  • Create Items Instantly from Your Inbox
    Just forward an email or write one from scratch—Lane will automatically convert it into a structured item in the right section. Great for logging feedback from customers, teammates, or internal stakeholders quickly.
  • No More Lost Input
    Capture valuable insights wherever they come in—from client conversations, customer support, or internal emails—and send them directly to Lane with zero friction.
  • Perfect for Teams on the Go
    Whether you’re forwarding from Intercom, Gmail, or your mobile device, this feature keeps your product backlog organized and always growing with real input.
With Email-to-Lane, you can turn everyday communication into actionable product insights—fast, simple, and seamless.
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May 12, 2025
Feature

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Intercom Integration

Capture Product Feedback Seamlessly with Intercom Integration
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You asked, we built it! Lane now integrates with Intercom, making it easier than ever to capture customer feedback, requests, and ideas directly from support conversations—without losing context or momentum.What’s New
  • Send Feedback from Intercom to Lane
    Capture user feedback or feature requests from Intercom chats and push them directly into Lane with just a few clicks—no more copy-pasting or manual follow-ups.
  • Link Conversations to Ideas and Roadmaps
    Tie Intercom conversations to existing ideas or roadmap items to see how real customer needs align with your product plans.
  • Close the Loop with Confidence
    Keep your support and product teams aligned. Once feedback is acted on or a feature is shipped, you can easily follow up with users to let them know—building trust and showing users they’re heard.
  • Streamlined Collaboration Between Support and Product
    This integration bridges the gap between frontline conversations and product planning, helping your team stay user-focused while working efficiently.
With Intercom Integration, Lane helps you turn real customer conversations into actionable insights—without letting anything fall through the cracks.
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April 30, 2025
Feature

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Workspace slug

Sharing your public roadmap just got simpler and more professional. With customizable workspace slugs, you can now create cleaner, branded URLs that are easier to remember and share.What’s New
  • Custom Slug for Each Workspace
    Every workspace now has its own unique slug, making URLs more readable and aligned with your team or company identity.
  • Use Slug in Public Roadmaps
    The slug appears in your public roadmap URL, allowing for quick and easy sharing with stakeholders, customers, or teammates.
  • Fully Customizable
    Update your slug to match your brand or naming conventions—no more random strings or hard-to-remember links.
This feature adds a small but powerful touch to how you present and share your product plans externally.
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April 15, 2025
Feature

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Public Roadmaps

Share What’s Coming with Public RoadmapsTransparency builds trust—and now, with Public Roadmaps, you can easily keep customers, stakeholders, and your broader audience in the loop on what’s planned, what’s in progress, and what’s been shipped.What’s New
  • Create and Share Public Roadmaps
    Turn any internal roadmap into a public-facing one with just a few clicks. Share your product direction, upcoming features, and recent releases with full control over what’s visible.
  • Custom Workspace URL
    Public roadmaps use your new custom workspace slug, giving you a clean, shareable URL that’s easy to distribute and aligned with your brand.
  • Selective Visibility
    Choose what you want to show—hide internal work or sensitive features while showcasing what’s relevant to your audience.
  • Real-Time Updates
    Public roadmaps stay up to date as you make changes in Lane, so your shared view always reflects the latest status without any extra effort.
With Public Roadmaps, you can boost transparency, align expectations, and strengthen trust with your customers and stakeholders—all while keeping control over what’s shared.
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Mar 14, 2025
Improvements

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Improvements and Enhancements

  • The Settings page has been redesigned with a cleaner, more intuitive layout.
  • Settings has been moved from the sidebar bottom to the company dropdown at the top, decluttering navigation.
  • Ideas can now be added as opportunities in OKRs and Goals, making it easier to tie product work to strategic outcomes.
These updates are part of our ongoing efforts to streamline your workflow and enhance clarity across the platform.
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Feb 21, 2025
Feature

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Zapier Integration

Automate Your Workflow with Zapier Integration
Zapier integration
Managing product work across multiple tools can be time-consuming - but not anymore! With Lane’s new Zapier Integration, you can connect Lane with thousands of apps to automate repetitive tasks, streamline workflows, and keep your tools in sync effortlessly.Connect Lane to 1,000+ AppsIntegrate Lane with tools like Trello, Zendesk, Linear, Google Sheets, and more - no coding required. Automate processes and ensure your data flows seamlessly between platforms.Automate Repetitive TasksCreate Zaps to automatically send ideas, feedback, or other updates to the right tools. Reduce manual work and focus on what matters most - building great products.Sync Feedback and Tasks Across PlatformsCapture customer feedback from forms, Zendesk, Intercom, email or other tool and instantly push it to Lane. Keep your team aligned by automating task creation, status updates, and notifications.Customize Workflows to Fit Your NeedsSet up workflows that match your team’s unique process. Whether it’s updating stakeholders, tracking requests, or organizing roadmaps, Zapier lets you build automation that works for you.With Zapier Integration, Lane helps you work smarter by automating tedious tasks - so you can focus on what truly matters: delivering impact.
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Feb 07, 2025
Feature

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Slack Integration

Seamlessly Capture and Act on Feedback with Slack Integration
Slack integration
Staying on top of customer requests and team ideas just got easier! With Lane’s new Slack Integration, you can collect feedback and feature requests directly from Slack, prioritize them in Lane, and keep customers in the loop - all without disrupting your workflow.Collect Ideas and Feedback from SlackNo more lost insights in endless Slack threads! Capture customer requests and internal feedback directly from Slack and instantly add them to Lane for better tracking and actionability.Prioritize and Align with Your RoadmapTurn Slack conversations into structured insights. Categorize, tag, and prioritize feedback in Lane to ensure your team focuses on what matters most.Keep Customers and Teams UpdatedAutomatically track progress and notify customers or teammates when their feedback is being worked on - or better yet, when it’s shipped! Strengthen relationships by closing the loop transparently.Streamline Communication and Decision-MakingReduce the need for manual tracking or scattered notes. This integration keeps your product team aligned, ensuring no valuable feedback slips through the cracks.With Slack Integration, Lane helps you turn everyday conversations into meaningful product improvements - effortlessly.
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Jan 27, 2025
Feature

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Feedback object is here!

Gather, Track, and Act on Feedback with Ease.
Collect customer feedback in Lane
Understanding user needs is critical for building better products. With Lane’s new Feedback object, you can seamlessly collect, organize, and prioritize feedback from your users and team - helping you make informed decisions that drive impact.Centralized Feedback CollectionCollect feedback from multiple sources - users, teammates, or stakeholders - and keep it all in one place. Say goodbye to scattered notes and missed insights.Prioritize What MattersEasily identify the most important feedback by tagging and categorizing it. Focus on the ideas that align with your objectives and will have the biggest impact on your product.Link Feedback to RoadmapsTurn feedback into action by connecting it directly to your roadmaps, ideas, and objectives in Lane. Ensure every product decision is backed by real input from your users and team.Track Progress and Close the LoopKeep everyone informed by tracking the status of feedback and closing the loop with users once their suggestions are implemented. Build trust and transparency with your stakeholders.With the new Feedback feature, Lane empowers you to stay connected to your users, act on what’s most important, and continuously improve your product.
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Jan 06, 2025
Feature
Lane Sidebar Navigation
Every product manager works differently, and now Lane gives you the flexibility to tailor your workspace to match your unique workflow. With the new Reorder Views feature, staying organized and focused has never been easier.Customizable View OrderArrange your views - like roadmaps, objectives, or ideas - in the order that makes the most sense for your workflow. Prioritize what’s most important to you and access it instantly without unnecessary scrolling.Simplify NavigationEliminate the hassle of fixed layouts. With the ability to reorder views, you can set up your workspace to reflect your priorities, making it faster to find what you need.Personalized for Your WorkflowAdapt Lane to your style of working. Whether you like to focus on strategic goals first or dive into granular details, you can now design your space to fit how you work best.Effortless Drag-and-DropReordering views is as simple as a drag-and-drop. Quickly adjust your setup on the fly as your priorities shift.With Reorder Views, you’re in control - making Lane work for you, not the other way around.
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Dec 23, 2024
Feature

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Multi-user Access

Lane Multi-user access
Collaboration is at the heart of product management, and with Multi-User Access, Lane is now the perfect hub for your entire team. Share ownership, assign responsibilities, and work together seamlessly—all within Lane.Invite Your Team to LaneEasily add team members to your workspace and ensure everyone has access to the same tools, roadmaps, and ideas. Collaborating on product goals and objectives has never been simpler.Collaborate Without SilosBreak down barriers and collaborate in real time. Whether it’s refining an idea, updating a roadmap, or tracking goals, your entire team can contribute and align within one shared platform.With Multi-User Access, Lane becomes the go-to space for your team to align, contribute, and succeed together.
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Dec 16, 2024
Feature

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Google Authentication

We’ve made getting started with Lane easier than ever. With Google Authentication, you can log in securely and save time, so you can focus on what really matters—managing your products effectively.Quick and Hassle-Free Sign-UpsSkip the tedious process of creating and managing new credentials. Sign up or log in to Lane instantly using your Google account.Enhanced SecurityEnjoy the peace of mind that comes with Google’s robust authentication protocols. Your data stays safe while you gain quick access to your workspace.Seamless Team OnboardingOnboarding your team is now easier. With Google Authentication, your team members can join Lane with just a few clicks, reducing friction and helping you hit the ground running.With Google Authentication, we’re removing barriers to access and making it easier for you and your team to get started and stay productive on Lane.
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Dec 06, 2024
Feature

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Docs with Intuitive Rich Editor

Rich text editor in Lane
Creating and managing key documents has never been easier. Lane’s new rich editor is designed to help you quickly capture ideas, goals, and detailed plans, all in one place—so you can stay focused on building great products.Write PRDs and Key Documents EffortlesslyWhether you’re drafting a product requirements document (PRD), capturing your team’s objectives, or brainstorming new ideas, Lane’s intuitive editor makes it simple to create professional, polished documents in no time.Rich Formatting for Clear CommunicationAdd structure and clarity to your documents with features like headings, bullet points, tables, and links. Keep your content organized and easy to navigate, ensuring your team gets the information they need without confusion.Collaborate in Real-TimeWork together seamlessly. The editor supports collaboration, allowing your team to contribute, edit, and align on documents - all within Lane.Centralized Document ManagementKeep everything in one place! Store all your PRDs, objectives, and idea documents directly in Lane, ensuring your team has a single source of truth for product-related content.With this update, you can streamline how you document, share, and collaborate on critical information, saving time and driving alignment across your team.
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Nov 20, 2024
Feature

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Jira Integration

Jira integration
Create Jira Issues Directly from LaneSave time by creating Jira issues straight from Lane. Push features into Jira with just a few clicks, streamlining handoffs between product and development teams. No more duplicating efforts or switching between platforms!Import Jira Issues to LaneBring your existing Jira issues into Lane quickly and easily. Whether you’re syncing ongoing development tasks or aligning them with your roadmap, you can import Jira issues to keep everything in one place and maintain full visibility.Always Stay in SyncEnjoy real-time, two-way synchronization between Lane and Jira. Updates made in one tool automatically reflect in the other, ensuring your roadmaps, objectives, and development tasks are always up-to-date.With this integration, you can unify your product strategy and execution workflows, empowering your team to work smarter, not harder.​