Sub-processors - Lane Docs

Lane uses a small set of trusted third-party providers (“sub-processors”) to deliver the service. Each one processes only the data needed for its function.

Infrastructure

Sub-processor	Purpose	Region
Render	Application hosting & compute	EU
MongoDB Atlas	Primary database	EU
Vercel	Application hosting & compute	EU
Cloudflare R2	File & object storage	EU
Trigger.dev	Background job processing	US
Sentry	Error monitoring	EU
Forward Email	Inbound email capture	US

Product features

Sub-processor	Purpose	Region
OpenAI	AI features	US
Exa	Web search for AI features	US
Voyage AI	Text embeddings	US
Clerk	Authentication & identity	US
Posthog	Product analytics and session recordings	US
Retool	Internal database admin	US
Attio	Customer relationship management	EU
Resend	Transactional emails	US
Slack	Customer communication & community	US
Intercom	Customer support	US
Reflag	Feature flag management	EU
Lemon Squeezy	Billing & payments (merchant of record)	US

For sub-processors located outside the EU, transfers are governed by appropriate safeguards such as Standard Contractual Clauses. See the GDPR page for details.

Integrations you connect

When you connect a tool such as Slack, Intercom, Zendesk, Granola, Attio, HubSpot, Salesforce, Linear, Notion, Jira, Asana, Google Drive, or GitHub, data flows between Lane and that tool at your direction. Those services act under your own agreements with them, not as Lane’s sub-processors.

Changes

This page is the source of truth for our sub-processors, and we keep it current. Customers with a signed Data Processing Agreement receive at least 7 days’ advance notice of material changes by email, with the opportunity to object.