Views

A View is a saved slice of your Feedback — your filters, sorting and layout, kept as a named shortcut you can jump back to. Instead of rebuilding “unresolved bugs from enterprise accounts” every time, you set it up once and it’s one click away. Views are personal: yours are yours, and don’t change what anyone else sees.

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What a View captures

A View remembers how you’ve configured the Feedback list:

• Filters — narrow to what you care about (status, tags, product area, customer, and more).
• Sort — order by what matters for this View.
• Layout — how the list is displayed.

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Layouts

The Feedback list can be shown two ways, and a View remembers which you chose:

• List — the default: a dense table for scanning and sorting across many items.
• Inbox — a focused, one-at-a-time reading layout, good for triaging new feedback.

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Saving and organizing Views

Set up the list the way you want, then choose Save View and name it — it appears in the sidebar. From there:

• Favorite a View (the ⋯ menu) to pin the ones you use most under Favorites.
• Reorder Views by dragging them in the sidebar.
• Update a View by changing its configuration and choosing Update View, or Save as New to keep the original.
• Rename or Delete a View from its ⋯ menu.

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Best practices

• Build Views around real workflows — “needs triage,” “high-priority this week,” “requests from at-risk accounts” — not just field combinations.
• Favorite the few you check daily so they’re always at the top.
• Name them for the job, so a teammate reading over your shoulder knows what each one is for.

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FAQs

Q: Are my Views shared with the team?
A: No — Views are personal to you. Q: Can I change a saved View?
A: Yes. Adjust the filters, sort, or layout and choose Update View. Q: Why don’t I see the option to save a View?
A: Saving Views is a Pro feature (included in the trial). Starter workspaces can’t save Views.