Use Lane Chrome extension to caprture insights directly from the web browser

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Overview

Lane’s Chrome Extension lets you capture insights and ideas straight from your browser - perfect for product managers browsing customer forums, competitors, or internal tools. The Chrome Extension helps you capture valuable product context at the moment of discovery - whether it’s user feedback, a competitor insight, or an internal note, without interrupting your workflow.
  • Quickly turn website content into structured product ideas.
  • Preserve source context and reduce copy-paste effort.
  • Enrich captured insights with relevant product fields like Product, Tags, and Assignee.
Ideal for capturing ideas as they emerge - from research, customer tickets, or team conversations online.

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Configuration and Setup

To get started with the extension:
  1. Go to Settings → Integrations → Chrome Extension.
  2. Click the link to the Chrome Web Store and install the extension.
  3. Once installed, generate an API key from your Lane account.
  4. Use the API key to authenticate in the Chrome extension and log in.
The extension is linked to your Lane workspace using your API key - make sure to keep it secure.

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Using the Extension

Once logged in:
  1. Highlight text on any webpage that represents an idea or insight.
  2. Open the Lane Chrome Extension from your toolbar.
  3. The extension will:
    • Auto-fill the title and description based on the highlighted content and site.
    • Allow you to optionally select:
      • Product
      • Tags
      • Assignee
  4. Click Capture Insight.
The idea will be recorded in Lane with:
  • The selected content as the description.
  • The website’s title or context as the title.
  • Chrome set as the source.
  • Metadata mapped as per your selection.

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Things to Know

  • All captured records are saved as Ideas.
  • You must be authenticated with a valid API key.
  • Only one Lane workspace can be used per extension login.

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FAQs and Troubleshooting

Q: What type of records can I create from the extension?
A: Only Ideas are supported for now. Feedback and Features are not available. Q: Can I install this on multiple browsers?
A: Yes, but you’ll need to use the API key to log into each. Q: Is there a way to customize the default fields?
A: Not yet, but we plan to support default value configuration in a future release. Q: What happens if I don’t select any text?
A: The extension will still open, but you’ll need to manually enter the title and description.