Docs are available to all workspace members. Contributors have read-only access.
Plan with the Agent
The fastest way to create a doc is to let the AI agent draft it for you. The agent isn’t a generic writer — it reads real metadata from the records you reference (feature scores, linked insights, customer revenue, feedback sentiment, and more) and synthesizes them into a document that reflects your actual product context.Start from a skill
When you open a blank plan, the agent greets you with a set of skills — prefilled starting points for the most common planning workflows:| Skill | What it does |
|---|---|
| Build from Feedback | Turn raw customer feedback into a structured opportunity, pulling directly from @Insight references. |
| Plan Feature | Draft a full PRD for a feature, grounded in its linked insights, customers, and scoring. |
| Prepare for Customer Call | Generate a briefing doc for an upcoming call using @Customer context. |
| Write Release Notes | Summarize shipped work into clean, shareable release notes across multiple @Feature mentions. |
| Get Stakeholder Buy-in | Build a persuasive business case around a feature, with justification anchored in data. |
| Custom | Start from a blank prompt and write your own instructions. |
Write a custom prompt
You can also write a prompt from scratch. The agent uses an@ mention picker to pull context directly from your workspace:
- Open Plan from the sidebar and click New plan.
- Choose Custom (or any skill to start from a template prompt).
- Describe what you want the agent to produce.
- Type @ to attach up to 5 references — Features, Customers, or Insights — as context.
- Click Generate.
How references work
When you@mention a record, the agent doesn’t just see its name — it receives a rich, synthesized view of everything that matters for planning:
| Reference type | What the agent reads |
|---|---|
| Features | Title, description, status, product area, priority score, linked customer count, total revenue impact, team size, linked insights, and connected roadmaps. |
| Customers | Name, ARR, size, tier, status, contacts, and the last 15 pieces of feedback they’ve submitted. |
| Insights | Title, description, sentiment, importance, source, highlighted excerpts, and the account they came from. |
The agent only uses the references you explicitly attach — up to 5 per prompt. It doesn’t browse your full workspace.
Example prompts
Write a PRD for @Dark Mode based on feedback from @Acme Corp and @GlobalTechCreate an opportunity canvas for @Dashboard Redesign using @Enterprise Tier insightsDraft a competitive analysis of our reporting capabilities, referencing @Export to CSV and @Advanced FiltersSummarize the business case for @Enterprise SSO using @Security feedbackWrite release notes for @Bulk Edit, @Custom Fields, and @Webhook Support
AI-assisted planning and rewrites consume credits from your workspace balance. You can monitor usage from Settings → Billing.
Plan directly from a Feature or Theme
You don’t have to start from the Plan page. The agent is available wherever your product work already lives.From a Feature
- Open any feature in Lane.
- Click the Plan feature dropdown in the header.
- Select With Agent.
- Describe what you want — a PRD, a stakeholder brief, a discovery doc — and click Create Plan.
From a Theme
The same flow is available on Themes. The agent synthesizes the feedback patterns, customer segments, and revenue impact captured under the theme into a single planning document — ideal for turning trends into action.Templates
In addition to agent-generated drafts, Plan includes 10 built-in templates for common product documents. Click Use Template to browse the library and populate the editor with a structured outline. Available templates:- PRD (Product Requirement Document) — problem diagnosis, requirements, success criteria, personas, and go-to-market plan
- Opportunity Canvas — customer pain, evidence synthesis, market friction, hypothesis, and prioritization logic
- Bug Report — reproducible defect details, impact, severity, and expected behavior
- Product Discovery — research insights, hypotheses, experiments, and decision outcomes
- Competitive Analysis — competitor comparison, differentiation, and strategic implications
- Product Strategy — vision, target market, strategic bets, and roadmap direction
- Product Vision Board — long-term product direction, audience, needs, and outcomes
- Stakeholder Updates — progress, risks, decisions, and asks for key stakeholders
- Business Objective Brief — objective context, expected impact, constraints, and ownership
- Release Notes — shipped features, fixes, known issues, and rollout notes
Rich text editor
The editor supports a full set of formatting options through the toolbar and a slash command menu:- Text formatting — bold, italic, underline, strikethrough, highlight, and inline code
- Headings — three levels of headings for document structure
- Lists — bullet lists, numbered lists, and checklists
- Blocks — blockquotes, code blocks, horizontal rules, and tables
- Media — upload or paste images directly into the document
/ at the start of a line to open the slash command menu for quick access to any block type.
AI rewrite
Select any text in the editor to reveal AI rewrite options in the bubble menu:- Polish — tighten prose, fix grammar, improve clarity
- Summarize — condense into a concise summary
- Elaborate — expand with additional detail, context, and reasoning
- More Formal — rewrite in a professional, authoritative tone
Linking Features, Objectives, and Themes
Documents can be linked to Features, Objectives, and Themes to connect your written strategy to the product work it supports. Use the Links area below the document title to:- Click Link Feature, Link Objective, or Link Theme.
- Search for the item you want to link.
- Select it to create the connection.
FAQs
Q: Are documents shared across the workspace?A: Yes. All documents in Plan are visible to every member in the workspace. Q: Can I link a document to multiple Features, Objectives, or Themes?
A: Yes. A single document can be linked to any number of Features, Objectives, and Themes. Q: Does the agent have access to my workspace data?
A: The agent only uses the specific references you attach via
@ mentions — up to 5 Features, Customers, or Insights. When you use** Plan with Agent** from a Theme or Feature, the agent automatically uses that record’s full context.
Q: Can I use the agent on an existing document?A: The skill picker and prompt appear when a document is empty. To run the agent on a new topic, create a new document. For edits to existing content, use AI rewrite on selected text. Q: What happens if I run out of AI credits?
A: You’ll see a message asking you to purchase
