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Why it matters

Keeping your profile updated helps personalize your experience and makes it easier for your team to collaborate with you. Your name is shown across Lane — for example, when assigning items or commenting.

How to access your Profile Settings

To navigate to your profile settings:
  1. Click your workspace name in the upper-left corner.
  2. Select Profile from the dropdown.

What you can update

In Profile Settings, you can update:
  • Name — this is shown to your teammates across Lane.
  • Image your profile image in the workspace
  • Password — update your password anytime for security.
Contributor role users cannot upload a custom profile image at this time.

Notifications

Lane notifies you about activity that involves you — @mentions, replies in threads you’re part of, and status changes on records you’re subscribed to.

Where notifications show up

Click the updates icon in the left sidebar to open your Updates panel — a scrollable list of your most recent in-app notifications. Unread items have a blue dot. Use Mark all read to clear the count. You’ll see three kinds of in-app notifications:
  • Mentions — someone @mentioned you in a comment.
  • Replies — a reply in a thread you commented on.
  • Status updates — a Feature or Insight you’re subscribed to changed status.

Configure what you receive

Each notification type can be delivered in two channels — In-app (bell icon) and Email — and toggled independently:
  1. Click your workspace name in the top-left.
  2. Go to Settings → Notifications.
  3. Toggle any of the four switches:
ToggleWhat it controls
Mentions & replies (in-app)Updates icon alerts when you’re @mentioned or replied to.
Subscribed record updates (in-app)Updates icon alerts when subscribed records change status.
Mentions & replies (email)Email when you’re @mentioned or replied to.
Subscribed record updates (email)Email when subscribed records change status.
All four are on by default. Changes save automatically.

Good to know

  • Subscriptions are automatic. You’re subscribed to any record you comment on, are assigned to, or are mentioned in.
  • No digests yet. Emails are sent in real time, one per event — there’s no daily or weekly roll-up.
  • Plans are in-app only. Comments and mentions on Plans show up in the bell icon but don’t trigger email.
  • Slack notifications aren’t supported yet — in-app and email only today.

FAQs & Troubleshooting

Q: Can I change my email address?
A: No, your registered email cannot be changed. If you need assistance, contact support.
Q: Where can I update my password?
A: If your account was not created directly using Google or Linear Auth then you can change your password under Settings → Profile → Security.